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Privacy Policy

Last updated: 15.01.2026

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1. Introduction

Welcome to www.centralhotelscarborough.com

The Central Hotel (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website www.centralhotelscarborough.com.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. Who We Are

Data Controller:
Historic Hotels and Properties

The Central Hotel
1-3 The Crescent, Scarborough, United Kingdom
Email: reservations@historichotelsandproperties.com

If you have any questions about this Privacy Policy or your data, you can contact us using the details above.

 

3. The Data We Collect

We may collect, use, store, and transfer the following types of personal data:

a) Information you provide to us

  • Name

  • Email address

  • Phone number

  • Postal address

  • Any information you submit via contact forms, account registration, or email

b) Automatically collected information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and time spent on the site

  • Referring website links

This data does not usually identify you personally.

 

4. How We Use Your Personal Data

We only use your data where the law allows us to. Most commonly, we use it to:

  • Respond to enquiries or messages

  • Provide products or services

  • Manage user accounts

  • Improve our website and services

  • Send marketing communications (only where you have consented)

  • Comply with legal or regulatory obligations

 

5. Lawful Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – where you have explicitly agreed

  • Contract – where processing is necessary to perform a contract

  • Legal obligation – where required by law

  • Legitimate interests – where necessary for our business and not overridden by your rights

 

6. Cookies

Our website uses cookies to:

  • Improve website functionality

  • Analyse website traffic

  • Remember user preferences

You can control or disable cookies through your browser settings.

 

7. Sharing Your Data

We do not sell your personal data.

We may share your data with:

  • Website hosting providers

  • Email and marketing service providers

  • Payment processors (if applicable)

  • Analytics providers (e.g. Google Analytics)

All third parties are required to respect your data and process it lawfully.

 

8. Data Security

We have appropriate security measures in place to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed without authorisation.

 

9. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

 

10. Your Legal Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of your data

  • Request erasure of your data

  • Object to processing

  • Request restriction of processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at reservations@historichotelsandproperties.com.

 

11. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk
Phone: 0303 123 1113

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date shown above

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